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Refund & Cancellation Policy

We want every client to book with complete confidence. This page explains how payments, rescheduling, cancellations and refunds work for consultations with Dr. Shweta Khurana.

Effective date: 16 August 2026

01

Scope of This Policy

This policy applies to all paid consultations and services booked through vastugurushweta.com or the WhatsApp number listed on this website — including astrology, tarot, vastu and numerology consultations, whether conducted over call, video, WhatsApp or in person.

02

Booking & Payment

A consultation slot is confirmed only after the consultation fee is received. Fees, duration and mode of consultation are shared clearly on WhatsApp before you make any payment.

All payments are collected through legitimate, traceable channels (UPI, bank transfer or payment links shared from our official number).

03

Rescheduling

04

Cancellations & Refunds

If Dr. Shweta has to cancel or cannot conduct your session for any reason from our side, you will receive a full refund or a priority reschedule — your choice.
05

After the Consultation

Once a consultation has been delivered — in full or in substantial part — the fee is non-refundable. Astrology, tarot, vastu and numerology consultations are professional guidance services; the time, analysis and expertise are rendered at the moment of the session.

If you feel your session had a genuine service issue (for example, a technical failure from our side that cut the session short), contact us within 48 hours and we will make it right with a completion session or partial refund, as appropriate.

06

Nature of Guidance

Consultations are advisory in nature. Guidance is based on classical principles of Vedic astrology, tarot, vastu shastra and numerology, applied with 15+ years of professional experience. Outcomes in life depend on many factors, and refunds are not provided on the basis of predictions or remedies not matching expectations.

07

Refund Processing

Approved refunds are processed within 5–7 business days to the original payment method. Depending on your bank, it may take additional time to reflect in your account.

08

How to Request a Refund

Message us on WhatsApp at +91 98114 83745 or email subhankkari@gmail.com with your name, booking details and payment reference. We respond to all refund requests within 48 hours.

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